Zurich, September 30, 2025 – Bystronic announces the appointment of Wilfried de Backer as Chief Service Officer, effective October 1, 2025. He will report to CEO Domenico Iacovelli and serve as a member of the Executive Board. He succeeds Eamon Doherty, who left Bystronic earlier September.
Wilfried de Backer joins Bystronic from Rieter AG, where he served as Senior Vice President, After Sales Operations. Prior to that, he worked as General Manager of Spare Parts Delivery for General Electric Service in Switzerland and Director of Manufacturing Operations for Alstrom Power in the USA.
“Wilfried’s experience in improving operational efficiency and customer service levels will be a great asset for Bystronic. We are confident that under his leadership, we will further grow our service business and advance customer satisfaction,” said Domenico Iacovelli, CEO of Bystronic.
Media release (PDF)
About Bystronic
Bystronic (SIX: BYS) is an international leader in sheet metal processing technology and innovation. As a full solutions provider, the company offers advanced flat and tube laser cutting systems, press brakes, and intelligent automation solutions supported by global services. With Bystronic Software, the company is accelerating the digital transformation of the industry.
Bystronic headquarters are located in Switzerland, with development and production facilities in Germany, Spain, Italy, China and the USA. The company serves customers in more than 30 countries with its own subsidiaries and a network of dealers and agents.
